Technical Support Engineer

Reference: PR76586

We are seeking a dedicated and knowledgeable Technical Support Engineer to join our dynamic team. In this role, you will be the primary point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your responsibilities will include diagnosing and resolving hardware and software issues, responding to customer inquiries via phone, email, and chat, and ensuring timely follow-ups on open tickets. You will collaborate closely with other departments, including development and quality assurance, to escalate complex issues and contribute to product improvement.

The ideal candidate will possess a strong understanding of computer systems, networks, and software applications. You should have experience with various operating systems and be proficient in using support tools and ticketing systems. Excellent communication and interpersonal skills are essential, as you will be interacting with clients who may not have a technical background. A degree in Computer Science, Information Technology, or a related field is preferred, along with at least 2 years of experience in a technical support role.

In addition to your technical expertise, we value problem-solving skills and a proactive approach to customer service. You should be comfortable working in a fast-paced environment, managing multiple priorities while maintaining attention to detail. If you are passionate about technology and helping others succeed, we invite you to apply and be a part of our innovative team.

COMPETITIVE SALARY

Tate

Permanent

Symbotic

Added 09/12/2025
Reference: PR76586

Technical Support Engineer

Tate
Permanent
Symbotic

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